What is
Mediation is a way for people to resolve a dispute with the help of a mediator.
Mediation is, essentially, a confidential meeting (or meetings) in which parties can talk proactively to agree on a fair and reasonable solution to a problem. In this way mediation is unlike litigation where parties hire lawyers to fight their case. A mediator is a neutral third party trained in specialised facilitation and negotiation techniques. We engage with parties to find common ground and explore answers, and assist in helping parties come to agreement.
Most disputes between two or more parties can be mediated, such as:
Mediation is an appropriate and valuable method for resolving disputes as long as parties are willing and able to talk openly and honestly.
Mediation is not a suitable process if any party feels powerless or that they will be threatened or abused if they voice their concerns. In this case, an alternative dispute resolution process should be sought.
